Collecting an application form from your local library. All rights reserved. Freedom Pass expiring: How and when to renew London travel permits. I am a disabled pass holder, will I receive a bus pass renewal letter? No, concessionary bus passes are not accepted on the night Buses. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. You need to check the expiry date and apply to the council for a new one if you're is due to expire. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Renew a bus pass | Apply for a concessionary bus pass - Medway Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Lee LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you've had a concessionary bus pass for the last five years, you might . This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You should have received all the information you need by now. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. An older persons bus pass has exactly the same benefits as a disabled persons pass. Your new pass will be valid for 2years. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. My age-related pass has now expired but I have not received a new one. Hampshire County Council Concessionary Travel Scheme - General Terms There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. The day and date you experienced difficulties. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. We apologise for any inconvenience that this situation may have caused you. No. Pensioners to lose free bus pass due to state pension changes Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. We send out renewed passes by the end of March. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Can I use my bus pass on National Express Services? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Age-related passes will be valid for five years. It does not store any personal data. Analytical cookies are used to understand how visitors interact with the website. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Renewing your bus pass or reporting it as lost or stolen Renew your older or disabled person's bus pass If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Travel passes and concessions - City of York Council Disability-related passes can be valid for 1 - 5 years. This might be a letter confirming your eligibility and asking if you wish to renew. Can I use my OAP bus pass on trains? If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. These are mostly people who have held a bus pass since at least 2008 and will now be . Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. 2 Are senior bus passes renewed automatically? Call us on 0345 200 0388 for an application form or for assistance completing one. Where you caught it and at what time, along with your destination. Older person's bus pass | Leicestershire County Council Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). English bus passes are not accepted in Scotland and vice versa. Residents are. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You do not need to renew an igo card. I have moved into Gloucestershire. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. You can apply for your renewal bus pass online. Please ensure that you keep us informed of any changes to your name or address. The cookie is used to store the user consent for the cookies in the category "Analytics". The cookie is used to store the user consent for the cookies in the category "Other. Find out which bus company you wish to comment about on our bus operator contacts page. In the unlikely event that your pass does not arrive, you should call. You have moved since your last bus pass was issued and not informed us. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Senior HOLO cards available at all Satellite City Halls on Oahu The pass is valid for the journey being undertaken, for example at the right time of day. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. State pension claimants who apply directly through their local council should be aware. Further information. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. This cookie is set by GDPR Cookie Consent plugin. Renewing, updating or cancelling a bus pass - Thurrock You can apply for your renewal bus pass online. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. In London, you can use your card on buses but not on the Underground Train services. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Newsroom - New bus pass to be renewed automatically You can find your renewal code located in the box towards the bottom of your renewal letter. Can I use my disability-related with a companion bus pass in other parts of England? If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. I have applied for my new bus pass, what should I do with my current pass? Auto-renewal for an older person's bus pass. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN But opting out of some of these cookies may affect your browsing experience. You should have receive your renewal form by mid-February. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. How much longer should the Sun remain in its stable phase? You can make updates to the following details before your bus pass renews: your appearance. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. 5 Other ways to apply. How did the American colonies actually win the war and gain their Independence from Britain? No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Advice for bus pass holders whose cards are about to expire This cookie is set by GDPR Cookie Consent plugin. Customers will receive their new pass to the registered address at least1 week before their current pass expires. My new bus pass will not work when I place it on the smart card reader on the bus. Blackpool: Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. March 2023 renewals. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. These cookies track visitors across websites and collect information to provide customized ads. New bus passes to be sent to thousands of County Durham residents . Using your card. Apply for or renew your bus pass. Dont include personal or financial information like your National Insurance number or credit card details. Welcome to the Highways Service Information Centre. If your pass has been stolen, you should call 0345 200 0388 to replace it. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. You can apply for a replacement bus pass by filling in the lost bus pass application form. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You will receive your pass by post within 5 working days. When to renew your bus pass | Oxfordshire County Council Bus pass renewals - Travel Devon If your current bus pass is due to expire within the next month, this is an indication that we . Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Completed renewal forms will be processed and new vouchers issued approx. This can be done by visiting a participating library only. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Disabled person's bus pass . A 5 administration fee will be required for a replacement bus pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. The passes will be sent out automatically but people should call the bus renewal hotline . Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Renewing a disabled persons bus pass | East Sussex County Council You will need to apply to your new local authority for a new pass. It tells you about: Bus passes are issued for up to five years. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Can I use my pass on Trains? This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. current pass expires so pass holders dont need to do anything, just wait for a We only need this if you want us to contact you and we won't keep it once we've replied.

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