Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. "Whether I am doing an independent project or working in a team environment, I always give my best. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. That question can start up a great conversation, and you may learn a thing or two as well. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. ", "You are searching for someone with 5 years' experience and I have two. When have you had to adapt to change in the workplace? "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. ", "As a certified pharmacy tech, I have to continue learning. By initiating an open conversation with this person, we were able to uncover his need. I have always been great at working behind the scenes with the result being efficiency for others. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. These are exactly the steps that an interviewer would be looking for. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. Learn more here. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. My documentation is strong, as well. Excellent! You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. However, it can inhibit my ability to grow. Interview Guidelines - Kaiser Permanente Career Planning My weakness is taking on too much and not delegating. ", "Do my job and do it right. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. I grew up in a fairly homogeneous town in Montana. We did that twice a week, and it completely solved our scheduling problem. They want to know that your passions align well with what Kaiser Permanente is offering. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. If you want to ace your upcoming interview, practice with our topical-based interview question sets. As well, I am an active participant in my local rotary club. "I believe I could improve on some technical skills including Excel and Word. ", "I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. Assure the interviewer that you can handle this type of task in a transparent, empathetic, and professional manner. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". I also help the pharmacist with anything they needed from translating to ringing up customers. I discussed with hospital credentialing and became the first PA proctor in our Heath system. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. Most Asked Kaiser Permanente Interview Questions and Answers It's great that you are working on asking for help from a variety of people when needed. If possible, avoid extreme responses that include speaking negatively of others or naming people. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. I have enrolled myself in an evening/weekend workshop for the next six weeks. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Good answer! It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. To best suit my internal customers in their training, I ensure that I am a subject matter expert in the setting I am providing education. "I would describe my personality as approachable, light-hearted, and positive. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. If they want help, Ill help any way I can. ", "I like my job, and I enjoy what I do. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. I am a competitive individual and enjoy keeping fit. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. He ended up requesting and receiving a transfer. Discuss how you can thrive in this role, even during the most stressful times. where i concurrently pursued a degree in both nursing and biological sciences. ", "I'm a very detailed and organized person. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. I cope with these emotions by telling myself that it's not my story, it's the patient's story. When I hit my 20's, it was so important to me to learn about other cultures. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. I like to manage my time to finish my projects on time. Talk to the interviewer about how you can maintain that appropriate balance for yourself. Kaiser Permanente Consultant Interview Questions | Glassdoor Discuss the reasons why will you be great at this job. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Dental benefits. The program was a success, and upper management chose to keep it implemented for another six months. Also, for every month with zero sick days, a bonus was added. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. For 180 days, my employees were rewarded for coming to work 10 minutes early. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". "Every day at work, I remind myself that everyone I come across has their struggles. I will receive an email with the related information any time there is a major headline about the healthcare industry. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Are there any specific action steps you would need to take to reach your goal of becoming a PA? I even talk about what they are going through. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Human beings all grow up in different manners and under different philosophies. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. Your response makes it clear that you volunteer in your community in various ways. Dates shown above are approximate. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. I greatly value the information shared between fellow professionals in our field. Well done! There are no other roles for that position". Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Unfortunately, the sales have shut down. Know peds RSV scenerio : it's big now on the news . ", "I believe in volunteering in the community where you live. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. Your version of customer service sounds warm, welcoming, and caring. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. ", "I have three philosophies when it comes to my work. What is important to them is that you are cognizant of your own personal shortcomings. Consider sharing how patients react to the way you communicate. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. "Early in my career, I was working a night shift with minimal staffing on our unit. This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. Second, I want to be the best at what I do. Very nice answer. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. ", "I would describe myself as a hard worker. ", "Delivering bad news to a patient is very difficult. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. We will re-assess in December, but it seems to be working very well. List several ways that you receive your industry knowledge and stay on top of trends. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. This sounds like a very collaborative workplace. Questions and Answers about Kaiser Permanente Interviews To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. Why Do You Think You Are A Good Fit For This Company? My youngest daughter is involved in volunteering. She's fortunate to work from home, and makes about $32/hr w/ no degree. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. The reason was a computer glitz that held the release of his chemotherapy. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Write a thank you note or email to all your interviewers. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. "In my current role there is a lot of staff turnover when it comes to our management team. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. I greatly value diversity. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Top 25 Kaiser Permanente Interview Questions and Answers in 2023 ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. Every person I care for has a story. I believe that, if asked, my colleagues and supervisor would say the same about me. "My customer service skills with my patients are definitely one of my strengths. I am an attentive listener and a compassionate caregiver. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Your interviewer would like to know how your communication skills have benefited your team in the past. It's professional to take a few minutes after an encounter like that and let those emotions come and go. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. Using texts, Kaiser signs up 11,000-plus members for CalFresh | The In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. ", "This is a great question. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. It sounds like you have the experience the interviewer would be looking for. Hiring Age. My ideal environment is organized, collaborative, positive, energetic, and encouraging. 3.2 (5 reviews) Term. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? Talk to the interviewer about your emotions and if they have ever affected your productivity at work. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). Ben Richardson, a principal in McKinsey's London office, conducted the . The purpose of this page is to help you prepare for your job interview. Tell me about yourself. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Therefore, any date prior to 2019 might not be accurate. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. 1 / 41. We've all had those tough cases. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. You also made sure to take action so that this did not happen again. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. If I were to be offered this position, I would look forward to bringing these services to this area as well. Wonderful! 2,417 Kaiser Permanente Interview Questions & Answers (2023) ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. Does it help you build trusting relationships with community members? "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. Our interview questions and answers do not represent any organization, school, or company on our site. Kaiser Permanente interview Flashcards | Quizlet I have trained myself to adapt my communication style, so a patient gets what they need. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. I love my job. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. One for the clinic, one for me, and one for the patient. Last, I adapt to the individual. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. Then I organized and effectively communicated this information with my attending. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. ", "I'm very interested in clinical research. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. Perhaps you have a keen eye for detail. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. I like to get to know people and ask them questions about themselves. I listen, mirror, validate, and empathize. Kaiser Permanente Interview Questions & Answers | Indeed.com ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. The patient, staying because of back surgery, was unable to hit the call button. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations.
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