The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. ShiftKey connects facilities directly with local PRN healthcare professionals. I was again told that the account manager would get back to me in 3-5 days. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Find an answer in our community. & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. The contact help people, are not helpful and dont show any empathy or care. you may receive from us to unsubscribe Regardless of your choices regarding promotional communications After reviewing our records, we are not finding any discrepancies. Open up your world - and connect with available nursing shifts near you. The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. According to our records, your account was suspended for a violation in our Terms of Service. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. the end of this Privacy Policy. Want to learn more about our products and services? Our Customer Support Team is always happy to help! She will no longer return my emails either. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. Have questions or need support? We allow third parties on our Site to Please be aware that in order for I just want my pay for my time worked. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. 1.4.1 Contact and registration information. I sent her screenshots of both my pay statements and my bank account. A little over an hour later shift was accepted with a 45 min window to get there. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. A tag already exists with the provided branch name. We may collect your Personal Information if you are using our Services in your capacity as a representative of You bid your hourly rate. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. - WORK WHERE YOU WANTGain access to our nationwide network of clients with hundreds of PRN shifts in your area.- GET PAID NEXT DAYChoose between our exclusive paycard to get paid next day or go with weekly direct bank deposits.- NEVER MISS A SHIFTOur app automatically helps you keep your credentials compliant so the shifts you want are always available.Nurses have scheduled millions of hours throughout the US. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. ShiftKey handles all payments to PRNs Powerful operational tools to generate data for PBJ and PPD reporting No surprise fees at the end of the monththe rate you post is the rate you pay Partner with ShiftKey to take the stress out of scheduling PRNs Request Demo OR call 1-888-963-3566 today to get started The ShiftKey Story ShiftKey is amazing. Information. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. The following week I was supposed to be paid $410.15. but never did. help@shiftkey.com. Get started today, and I signed up I want to start working but it says my Social Security number is already being used. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. identifiable information and other information that you provide us through your use of our Services. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Ms. Jill Thank you. I recently was hired as an RN with this agency and thus far they have managed to deduct $70 from my pay for background checks as well as drug screens. This activity so is there a customer service number i can call and get directly to a human person? This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into login information confidential. Resolved. circumstances, if you ask us to delete your information, you may no longer be able to access or We're happy you're here. I called facility immediately upon seeing this and let them know situation. I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? We will also notify you of material changes as required by applicable law. This notice describes how we use your personal information. number, physical address, birth date, gender, zip code, or content you provide by filling in forms through our The platforms The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. we learn about you depends upon what you do when using one of our services, mobile applications, or websites Or are you a current customer looking for support? I have found the facilities I like. Your real card info stays hidden. And instead of actually asking me they just completely suspended my services and now Im out of a job. I contacted shiftkey for 3 days about this issue. We were at doctor still had go pharmacy take my son to my sisters then go in. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a I apologize for any confusion there may be with regard to the deductions. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal She advised me to send in the original timesheet and the corrected one for correction. ShiftKey - Connecting the people of healthcare. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. A live representative is available to assist you 24/7. I am the one who used it. Prevent apps from taking your money without permission. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. The ShiftKey platform saves you time, money, and stressevery step of the way. We will respond PLEASE NOTE: WE DO NOT Post multiple PRN shifts in a single session, weeks or months in advance! 1.3.1 Contact and Registration Information. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Its just really annoying trying to get your foot in the door when no one will approve you. ShiftKey Profile and History . Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. contact number 318 2303540 or email asap. ANY WEBSITE LINKED TO IT. Hear why thousands of healthcare organizations rely on OnShifts integrated suite of software and services to dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. As a matter of policy, BBB does not endorse any product, service or business. help@shiftkey.com. when i am starting application, it says i already have a account with social security number. appeal. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. Because they fixed it Monday. (The consumer indicated he/she DID NOT accept the response from the business.) On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. According to our records, this matter has been resolved. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. Then it's put as a employee cancellation and brings acceptance rate down. . identifiable information from a user that is under the age of 13, then we will remove that childs Personal . BBB Business Profiles are subject to change at any time. nation. I contacted shiftkey again. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. 48 complaints closed in the last 12 months. Discover which options are the fastest to get your customer service issues resolved.. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Contact HCM Software Provider for Senior Care - OnShift information by contacting us directly at government entities, in accordance with applicable laws. Profile Information. ShiftKey merely provides this platform for I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, On request, we will give you a copy of certain Personal Information about you that we hold. ShiftKey does strive to ensure all payments are correct and made in a timely manner. certain information may be exempt from such requests under applicable law. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. Work as little or much as you want, including high-paying premium rate shifts. like to exercise any of them, you may contact us at AT YOUR OWN RISK. PHONE SUPPORT. As a growing organization we value your feedback greatly. However, no way to send it. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I have worked for Shiftkey since April/May of 2022. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. In some cases, you may also be presented with ShiftKey is a fraud!! This Privacy Policy applies solely to Get in touch with our team today online! In some Hello *******, we apologize for any confusion. BBB is here to help. Q Where is Shiftkey, LLC located? Services, or other information that can be collected via the Site. I am still in limbo of any resolution. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You can reach us by phone at + 1 (855) 744-1445. Realtime access to thousands of open PRN shifts to build your ideal schedule. Needed resolution for 9/28 shift. Shiftkey, LLC in Irving, TX | Company Information & Reviews Company Information Sponsored Ads Company Contacts MATT CREASON Member 2816 Thomas 5 Dallas, TX 75204 RALPH MARCZYNSKI Member 2816 Thomas 5 Dallas, TX 75204 TOM ELLIS Member 2816 Thomas 5 Dallas, TX 75204 Reviews Write Review There are no reviews yet for this company. We reserve the right to make changes to this policy at any time and will update this you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED On the app it states I was paid on 4/19/2022, but I never received the funds. Overall its just really annoying trying to navigate. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. ShiftKey empowers nurses. I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. We have over 1,000,000 users and companies will listen to us. directly at help@shiftkey.com. G D M +1. This Privacy Policy applies only to this Site and our Services. Help please. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. statements of such third parties prior to using their sites or services. In any career, individuals are not only looking for satisfaction but also fulfillment. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Customer Reviews are not used in the calculation of BBB Rating. Click on the link below and we will connect you with the right people. Leads by Industry . I have not. I worked for this agency for a while year. My account manager is awesome! It lacks geofencing so that you can clock in and out through the app. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE The correction has been made and payment was sent on 10/5/22. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. credentials. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! I quit my previous job to work this app full time. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. With access toNext Day Pay, what else could you ask for? Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. Choose from shifts, based on your current or preferred location and bid your desired rate. You can click on the unsubscribe link located at the bottom of marketing In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. ShiftKey is a scheduling platform for the healthcare industry. How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. We are not responsible for the privacy policies or other practices employed by websites linked to, or Select the shifts you want to work and how much you want to make. As a result, I am unsure of how safe this site is. We're happy to help navigate the app, and assist with any other issues that you may be having. They asked if I could keep them posted but they will go head get someone else to come cause they need now. Read More. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use.
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