gotrax scooter troubleshooting

document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. To power the scooter off, press and hold the red button for 5 seconds. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 E10, E11, E12 - Contact GOTRAX Customer Support. The BBB's grade of "F" still . Its possible that you got a defective battery. We appreciate you customer service and willingness to do the right thing! Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. *You may need to perform a recalibration up to three times to fix your issue. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. {k-m3gKjx Using caution, grab the top of the battery and begin to lift it out of the tiller. First, plug in your charger and make sure that it works before continuing. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! . If it is hard to install, stop and inspect the consoles pins under the head unit. Make sure that these are not punctured if they are air-filled. After rare 'F' rating from BBB, electric scooter company GoTrax responds This was fixed with the company sending a replacement tire. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts The speed of the GKS kids scooter is locked at a safe but fun 10mph. When it comes to hoverboards, the magic fix-all is called recalibration. Take off the console and pull out the battery, checking all the connections. Kick stand wobbly. Visit the Gotrax . First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Troubleshoot common issues with your gotrax hoverboard with our handy guide. 0000002509 00000 n Listen or look back to see if the rear wheel is slowly spinning. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Find your product below and click the link to be directed to the specific information for troubleshooting. GOTRAX - F5 Electric Bike Try recharging the battery pack for 8 hours. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. In the next video we will show the complete repair, reassembly and testing. Only tools required are the 4mm Allen wrench and a set of pliers. Gotrax scooter not charging? When you plug your charger into the wall, the indicator light will turn green. When the battery is fully charged it will change from red to green. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. Here is a link to find the manual for your Gotrax hoverboard. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. We'll go through each electric scooter and the error codes that occur. Therealjondotcom 3 yr. ago. Check the fuse or circuit breaker. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. You can get it started again if you press the button so it's probably not a power issue. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. In this video we take a look inside a GoTrax G2 Scooter. Include an image for extra impact. . Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. 51 4.7 out of 5 Stars. If there is, youll need to buy another one and replace it. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! I err on the conservative side, and would rather "under charge". I didn't realize my tires were about half the recommended psi. If the scooter works after disconnecting the brake switch then the brake switch is defective. Circuit breakers are usually on the outside of the scooter. 110 0 obj <> endobj xref As an Amazon Associate I earn from qualifying purchases. There is no doubt that hoverboards are a popular and fun way to get around. bay_blade2000 3 yr. ago That's not what I am saying at all. 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I kicked off the odometer began registering speed. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. It's a 36V 6 Ah battery that offers higher performance. In this video we take a look inside a GoTrax G2 Scooter. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. So far so good for me. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. If still showing error code, contact Customer Support for assistance. 0000006275 00000 n Do you think most of the lower-priced scooters are having these problems? Make sure all connections are secure and there arent any exposed wires or noticeable burns. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Check Out Our Guide! Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. I have updated my review from 1 star to 3, and will update again . 0000001444 00000 n The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. GoTrax V2 Not Working. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Odometer not working. Apr 15, 2021 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit . Learn more about your GOTRAX from full overviews and specs to troubleshooting. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Disconnect the brake lever switch connector from the speed controller. 0000009925 00000 n As you can see here I was able to do it with my fingers. In all cases the company has been slow to respond. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. This is an internal issue and the bike should be sent back for repair. GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website Returned the v2 and are now trying a m360 instead /crosses fingers. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Happy to help! Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. I continue to struggle with GOTRAX's customer support team. Set the line out of the way once disconnected. All electric scooter have a fuse or a circuit breaker. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). 0000001330 00000 n Hold down the power button for 10 seconds. This scooter is giving a E3 Error code and the manual simply states to replace the console. I absolutely love this scooter. How To Fix Gotrax Scooter Not Charging - How To Finders It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. New comments cannot be posted and votes cannot be cast. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. . Aug 15, 2020 An awesome member of our community made this guide. For example, only standing with one foot on your hoverboard can cause some models to beep. You will see the LED lights start to flash. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Gotrax scooter doesn't work - YouTube Press question mark to learn the rest of the keyboard shortcuts. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. E03 - Change speed settings or gear. 0000002170 00000 n Beeping can also indicate uneven pressure on the hoverboard sensors. When GOTRAX GXL V2 display is blacked out you can release Power Key. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive.

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